Privacy Policy

1. Scope

This policy applies to Retouchly, published by orvli.tech.

2. Information We Collect

Information you provide

• Photos, images, or other content you choose to edit or upload.
• Prompts, labels, masks, reference images, or instructions you provide for editing features.
• Support requests or messages you send to us.

Information collected automatically

• App usage events, feature interactions, and basic diagnostics.
• Crash reports and performance information.
• Device and app metadata such as app version, OS version, locale, and device model.

3. How We Use Information

• Provide editing, processing, export, sharing, account, and purchase features.
• Operate the AI-powered tools you request.
• Diagnose bugs, improve reliability, prevent abuse, and meet legal obligations.

4. AI Processing

When you use an AI editing feature, Retouchly sends only the photo you choose, your edit instruction or prompt, and any optional mask or reference image required by the selected tool to Alibaba Cloud Model Studio / DashScope to generate the requested edit.

Edited results may be saved in your Retouchly library so you can view or download them later. Retouchly does not sell your photos, use them for advertising targeting, or use them to train Retouchly AI models.

5. Data Sharing

We may share limited data with cloud hosting providers, Alibaba Cloud Model Studio / DashScope for AI edit requests, analytics and crash-reporting services, and payment or subscription providers. We share only what is reasonably necessary for the service to work.

6. Data Retention

Data is retained only as long as needed for the purposes described here or as required by law. Original photos sent for AI processing are used to complete the request and are not stored in Supabase as original photo files. Edited results saved in your Retouchly library remain available until you delete them or applicable account-retention rules take effect.

7. Security

We use reasonable administrative, technical, and organizational safeguards. No system is perfectly secure, but we minimize collection and retention and protect information in transit.

8. Children

Retouchly is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

9. Your Choices

• Stop using AI features that require cloud processing.
• Delete local app data through your device or app settings where available.
• Request access to, correction of, or deletion of applicable personal data.

10. Changes to This Policy

We may update this policy from time to time. The effective date above identifies the current version.

11. Contact Us

For privacy questions or data-related requests, email info@orvli.tech.