Need help with Rootine? Find answers to frequently asked questions below or contact our support team directly.
How do I turn on watering/fertilizing reminders?
Reminders are scheduled automatically when you add a plant or update its care schedule. However, you must grant Rootine notification permission when prompted. If you missed this, you can enable permissions manually by going to your iOS Settings app → Rootine → Notifications, and clicking "Allow Notifications".
Are my plant photos uploaded to the cloud?
Rootine stores all photos locally on your device. Photos are only temporarily uploaded when you request Plant Identification or Ask AI Botanist to analyze a newly attached photo. They are processed securely and discarded immediately after.
How do I restore my plant data on a new device?
Rootine is a local-first application. We do not require account registration or store your data on our servers. To move data to a new phone, please restore from an iCloud backup of your previous device.
Can I turn off advertisements?
Yes! You can purchase a Premium subscription in the App to disable all Google AdMob ads and unlock unlimited AI expert queries.
If you encounter any bugs, have suggestion feedback, or need help with subscriptions, please email us. We generally reply within 24 hours.
✉️ Email: aetherlabapps@gmail.com